Returns & Exchanges
At Free Country, we stand behind our products and want you to be completely satisfied with your purchase. If you are not happy with your order, items in original condition may be returned within 30 days of the delivery date.
Initiate Your Return
Visit our online returns portal and enter your order number and shipping zip code to select the items you wish to send back.
Print Your Label
After completing the online form, download and print the prepaid UPS return shipping label provided via email.
Pack the Items
Securely place your items in their original packaging with all tags attached and affix the return label to the outside of the box.
Drop Off and Track
Take your package to any authorized UPS drop-off location and keep your tracking receipt to monitor the status of your refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing